Acceptance of Conditions.
Ordering with us constitutes your acceptance of these terms and conditions which take effect at the time you first access the site or phone us. If you do not accept these terms and conditions you must not place an order via the internet or over the phone. You can only access our full menu and order from us from this website and therefore all orders are subject to these conditions.
Once your order has been placed, we set about cooking straight away. There is strictly no refund, change or cancellation once the order has been made and confirmed.
In case you are allergic to specific ingredients, we recommend that you call us prior to placing the order. We cannot guarantee that our food will be free from any other ingredients that may cause allergies or allergic reactions. We cook all dishes from scratch therefore a large number of ingredients are present in our kitchen.
We aim to deliver your order to the address provided in 45-60 minutes (as with all take away during busy times, it can take a while longer). For quicker delivery times please try to order outside of peak hours or place your order well in advance. In some circumstances we will be able to notify you prior to ordering if we predict that we will be unable to deliver within the normal times, however on occasions it can be difficult to predict. Please call us for live update of your food. If circumstances out of our direct control cause the delivery to be delayed we will do our very best to keep you updated. Due to weather conditions or unforeseen circumstances, Namaste India Delivery may be temporarily unavailable at selected areas
Minimum Order & Free Delivery.
Free delivery for all orders over MYR 100 within a radius of 5 km. Delivery orders below MYR 100 and outside of 5 km radius will automatically be charged a delivery fee depending on the area.
You agree to provide a valid postcode, full address and contact telephone number with your order. If you provide incorrect details, we will be unable to deliver within any previously stipulated timescales provided by us. You agree not to dispute payment in circumstances where you were unable to provide a correct address or contact details.
An email shall be sent to you to confirm the order after it has been placed on the ordering platform. We reserve the right to cancel your order if we are unable to establish contact with you by phone or email after you have placed an order. This is to protect ourselves against fraudulent and hoax orders. If you order over the phone, the total price will be confirmed to you before the order is completed. In the event an item ordered is out of stock or not available, we may replace an item of equivalent quality and price.
Catchment Area & Delivery Times.
If you are from outside our stated catchment area then in most cases we will be unable to deliver to you within the normal 45 minutes. If in doubt please call us to place your order and we will be able to give you an estimated delivery time.
Food photographs on this site do not represent how your dishes will be delivered to you. In some cases, there will be differences between the photos displayed and the ingredients in the dishes delivered to you. Where ingredients are not available or are out of stock our chefs will decide on suitable replacements to be used. All photographs are serving suggestion or simply represent generic raw ingredients.
Food Description & Ingredients.
All food descriptions on the website represent and describe the item in question. Where ingredients are not available or are out of stock our chefs will decide on suitable replacements to be used
We reserve the right to use packaging that our chefs find appropriate for the dish. Please note some dishes may settle during delivery.
You are entering into a contract with Namaste India for delivery of your order. Namaste India is owned by Fortune Momentum Sdn Bhd.
We will not be liable for any claims, losses, including but not limited to direct, indirect, special, economic and consequential loss or damage (including but not limited to loss of profits, loss of revenue or loss of goodwill), whether in contract, negligence or other tortious action arising out of or in connection with the use of this site and material provided to you by email or other communication methods.
Complaints and Requests.
Our restaurant will endeavour to handle all complaints at the soonest. Please address any complaints or requests to the contact details contained on this website.
We do not warrant that this site is free of viruses or bugs or that this site is compatible with all computer systems and browsers.
Cookies & Privacy.
This site uses session cookies for the purpose of tracking your progress through the checkout process and holding your shopping cart contents. By using this site, you consent to this cookie being placed on your computer and acknowledge that the site would otherwise not function accordingly. Some of website plugin uses third party web application as per software policy as well as all information secured by SSL certificate and highly protected. Email or call us for any inquiries you may have.
Once the order is confirmed, you agree that you shall not seek refund of the payment made to confirm the order. Any acceptance of refund is at sole discretion of Fortune Momentum Sdn Bhd. You agree that any spillage or damage to your order during delivery shall not be our responsibility and you shall not dispute the payment . Any refund, once approved by Fortune Momentum Sdn Bhd will take minimum 30 days to be credited into your bank account. For purpose of cancelling order, kindly contact us.
Prices & Taxes.
Prices for all products and delivery services are inclusive of 6% Service Tax. Prices for Delivery, Dine In or Take Away may differ.
10.00am to 10.00pm (May vary depending on location).
Peak Hours: 12.30 pm to 2.30 pm (Weekdays) & 5.30 pm to 8.30 pm (All Days)